Fairford · Cirencester · the Cotswolds
Burst pipe?
Boiler down?
We answer.
Two brothers, four vans, thirty years on Gloucestershire's pipework. Call the emergency line day or night and speak to a plumber, not a call centre.
- On site within the hour for emergencies
- The price we quote is the price you pay
- Family firm since 1994, still answering our own phone
01Straight answers
What's the emergency?
Pick the closest fit and we will tell you exactly how fast we move and what to do while you wait.
Expected response
60min
average time to a van at your door, day or night
Turn the stopcock off first, it is usually under the kitchen sink. We will talk you through the rest while the van is moving.
- 60min
- average emergency response
- 4.9/5
- from 300+ local reviews
- 30yrs
- serving Gloucestershire
- 0
- surprise costs, ever
- Gas Safe registered No. 654321
- Est. 1994
- £5m public liability insurance
- 12-month workmanship guarantee
- Fixed prices agreed in writing
- 60-minute emergency response
02Services & fixed prices
Know the price before we pick up a spanner
No day rates that drift, no quote that grows. These are our standard prices, agreed in writing before work starts. Anything unusual, we price it on the spot and you decide.
- 24/701
Emergency call-out
Burst pipes, major leaks, no hot water. Day or night, weekends and bank holidays, same price after 6pm as before.
£95first hour, then £65/hr
- 02
Boiler service
Full strip-down service with flue gas analysis and a written safety report. Gas Safe registered engineers only.
£84fixed, incl. VAT
- 03
Tap repair or replacement
Dripping, seized or leaking taps sorted in a single visit. We carry the common cartridges in the van.
from £65parts quoted separately
- 04
Toilet repair
Running cisterns, weak flushes, leaks at the base. Diagnosed on arrival, priced before we touch it.
from £75fixed once diagnosed
- 05
Radiator replacement
Supply and fit, or fit only if you have already bought one. System rebalanced and bled before we leave.
from £180per radiator, fitted
- 06
Leak find & fix
Thermal imaging and acoustic tracing to find hidden leaks with the smallest possible hole in your wall.
from £120trace and access
03How we work
The Fairford way
- 01
You talk to a plumber
The person who answers the phone holds the same qualifications as the one who turns up. Describe the fault once, get a straight answer.
- 02
Fixed price, in writing
Before any work starts you get the price by text or email. If we uncover something worse, we stop and re-quote. You always decide.
- 03
Tidy, tested, guaranteed
Dust sheets down, pipework pressure-tested, and every job backed by our 12-month workmanship guarantee. We photograph the work for your records.
04Bathroom installations
Bathrooms built by plumbers, not salesmen
Full renovations from first-fix pipework to the last bead of silicone, managed by one team. Typical projects run 10 to 15 working days, from £4,950 fitted.
Bibury · 12 days
Coln Valley farmhouse
Cast-iron bath restored and replumbed, walk-in shower with underfloor heating, brushed brass throughout.
Cirencester · 10 days
Victorian terrace refit
Awkward alcove turned into a full-height shower, wall-hung units to free the floor, and a heated towel rail on its own loop.
Lechlade · 15 days
Barn conversion wet room
Tanked wet room with a linear drain cut into original flagstone, thermostatic mixer, level access throughout.
05Reviews
What Gloucestershire says
Pipe burst at 2am on a Sunday. Dan answered on the second ring and was here before three. The price he gave on the phone was the price on the invoice.
Ruth H. · Cirencester
Third bathroom they have done for our family. On time every morning, swept up every evening, and the finish is better than the showroom we nearly used.
Martin & Elaine P. · Fairford
Another firm quoted us for a whole new boiler. Fairford found a £6 part, fitted it, and charged the standard call-out. That is why everyone round here uses them.
Sofia K. · Tetbury
06Service areas
Where we work
Based in Fairford, covering the Cotswolds and the Gloucestershire borders. Inside these areas the emergency response target is one hour.
Just outside the list? Call anyway. If we cannot get to you fast enough, we will say so and suggest someone who can.
- Fairford
- Cirencester
- Lechlade
- Tetbury
- South Cerney
- Kemble
- Bibury
- Northleach
- Bourton-on-the-Water
- Cricklade
- Stroud
- Cheltenham
07Get a quote
Tell us the job, get a price
Send the details and we will call you back within one working hour with a fixed price or the questions we need to set one. Emergencies: skip the form and phone.
Water where it should not be?
Turn off the stopcock, then call. We will talk you through the rest while a van is on its way.
Answered by a plumber, 24 hours a day, 365 days a year.